We recently enabled folder redirection for a few staff members. After their PST file is migrated to the network share, Outlook can't read it. When we run the Outlook Inbox Repair Tool. We get this error: This data file appears to have been created using a newer version of Microsoft Outlook that this Inbox Repair Tool does not support.
The Office version has not changed on these machines - they are running Office 2013. SCANPST is being ran from these machines as well.
Does anyone have a solution?
2 Responses
Just did a little Googling. Have yout tried this:
https://social.technet.microsoft.com/Forums/office/en-US/2c3ff9cd-efc9-4ec2-b245-44207a7d57ef/2010-scanpst-not-recognising-2010-pst
"Last time I was encountered the same issue like you, I opened the data file on another workstation and exported the data to create a brand new PST file which opened without any issues in the affected Outlook profile. That resolved the case. I thought there might be corruption in the Outlook data file (PST)."
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